Skip to content
Company logo

snapBox Classic


How Guests Use the Booth

  1. 1

    Tap to start

    Tap anywhere on the screen to begin. If a disclaimer appears, read it and accept to continue.

  2. 2

    Choose a mode

    Tap the mode you want: Photo, GIF, or Boomerang. You only see the modes your host turned on.

  3. 3

    Pick your look

    If offered, pick a background and a Face Effect. Choose a mask, or tap Original for no effect.

  4. 4

    Strike a pose!

    Look at the camera. A short emoji animation may play first, then the countdown starts. Smile!

  5. 5

    Pick a filter

    After your photo is taken, choose a filter: Original for normal color, or Black & White.

  6. 6

    Save or delete

    Check your photo. Like it? Tap Save. Not happy? Tap Delete — a deleted photo is removed for good.

  7. 7

    Share your photo

    Email — type your email address. Text — type your phone number. You only see the sharing options your host turned on.

Troubleshooting Guide

Booth has no power?

Confirm the USB-C power cord is firmly connected to the booth and the wall outlet. Test the outlet with another device, then unplug the booth for 10 seconds and reconnect it.

iPad screen is frozen or unresponsive?

Wait 10 seconds, then tap the screen once. If it still does not respond, press the iPad power button once to lock it, press it again to wake it, and reopen the photo booth app.

Photo booth app closed?

Return to the iPad Home Screen and tap the Fiesta app icon. Do not change the event or template settings after reopening the app.

Camera will not take a photo?

Make sure no message or settings window is covering the photo booth screen. Return to the event's start screen and try again. If the countdown still will not begin, close and reopen the Fiesta app.

Ring light not working?

Check that the booth has power, then turn the ring-light brightness control slowly clockwise. If the booth is powered but the light stays off, unplug it for 10 seconds and reconnect it.

Photos look dark or washed out?

Move the booth away from windows, spotlights, or bright lights aimed directly at the camera. Keep guests facing the ring light and wipe the camera lens gently with the provided microfiber cloth.

Text or email delivery not working?

Check that the iPad is connected to the venue Wi-Fi. Digital sharing requires internet access; if the connection is weak, try again closer to the Wi-Fi router.

Photos are not appearing in the gallery?

Confirm the iPad has a stable Wi-Fi connection and allow a few minutes for uploads to finish. Do not delete photos or change gallery settings.

Still having trouble?

Stop troubleshooting before changing any iPad, Fiesta, event, or gallery settings. Text VibeBox at (971) 340-6540 and describe what you see on the screen.

Need help? Text us: (971) 340-6540

Open Guide

VibeBox LLC · Parker, Colorado · Big Sound. Big Screen. Big Moments.